Cargo Tracking Software faq

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Cargo Tracking FAQ's

Do my Customers need to buy CargoNet?

Not required. All your Customers require is an internet connection with a standard browser and user name and password you have already provided to them. With this they are able to track their shipments at their fingertips.

How does Cargo tracking work?

Cargo Tracking has a very simple user interface which your customers can use with relative ease and reap rich benefits. You can update the status of the Shipment/Cargo; from within CargoNet. This data is captured by the Cargo Tracking software which tracks shipments by many a criteria including Shipment type, Shipper/Consignee Name, Shipment Dates and any other criteria you want to specify. Your customers will be able to track their shipments right from the shipper’s warehouse till it reaches the consignee’s place of delivery.

What level of Customer support I can expect?

We have a support Desk Team which is available 24/7 to answer any of your queries and address any problems you may come across while using the software. Our support is available via Online Chat, Telephone and email. All it requires is you have to shoot across a mail or just a call and our executives will be glad to give you the support.

What Cost Benefits I get from Cargo Tracking?

Cargo Tracking delivers significant cost benefits for you by saving the time and money you spend in interacting with your customers to keep them informed about their shipment status. You also stand to gain more trust of your customers as it save s lot of your customer’s time also. Cargo Tracking enables a higher level of efficiency, productivity and profitability through intelligently linked system.

Does Cargo Tracking enable my customers to trace & Track their Cargo status online?

Absolutely! Using our exclusive cargo tracking software your customer or agent can view the status of their shipments in “Real-Time”, view documents in actual format such as AWB’s, Bills of Lading, Invoices and much more..

What is the Security level in Cargo Tracking?

Your Data and information security is absolutely foolproof. The user name and password you are providing to your customers is absolutely safe and no customer can see the other’s data, shipment details or status. The data will be stored in the centralized database in an encrypted manner and is absolutely protected from any mishandling or pilferage.

What are the other features available in Cargo Tracking?

Besides tracking shipments, your customer will be able to download documents like Airway Bills, Bills of Lading, Invoices and a host of other operational reports which you have given access rights to them. He will be able to trace down to the most intricate details like Job Details, Commodity details on his fingertips. This feature saves a lot of your money and time which otherwise you would have had to spend in communicating with the customer when an enquiry comes in regarding these issues.

F.A.Q

Do you have additional questions?

What is the use of CargoNet Freight Forwading solution ?

It’s not required to maintain Different software for different activities, like to open a docket in one software, for B/L Printing one software and for Accounts in a different one. All are included under one Roof
Data of other branches shall be collected and it shall be maintained in the HO as and when required.

what are the core features of CargoNet Freight forwarding software?

Multi Location Data Collection Environment (MLDCE)
Multi Location Data Integration
Consolidated Reports of Branches
Customized User Security Levels
Document Management System In-built Accounting System
In – Built Mailing System
Credit Limits for Debtors / Creditors

How I shall be benefited ?

Our Freight forwarding software provides the Red alert of the Brokerage Bills not submitted to shipping lines as well the outstanding of the Brokerage bills which are not Set off.
provides the Red alert of invoices that are not billed to the Customers.
Provides the consolidated reports based on the Modules and the Branches
Provides the Shipment wise Profitability reports based on the Job No’s, Salesman wise, Module wise
Provides reports like SOB, Pre-alert, Stuffing, Loading, Transshipment details etc….on a Single Click
Provides Consolidated Trial Balance, Profit & Loss, Balance Sheet, Ledger Report, BRS etc….

Does the CargoNet Provide Shipment wise Profitability report?

Yes! Provides the Shipment wise Profitability reports based on the Job No’s
Provides the Shipment wise Profitability reports based on the Salesman wise
Provides the Shipment wise Profitability reports based on the Module wise

Does the CargoNet Supports Different file format of the reports?

Yes! The Reports can export to PDF format, Excel, Word Format etc.

Can I Take the B/L Print Outs using CargoNet?

Yes! B/L print outs can be taken in a Single click

Is my Data is secured?

Yes! User Privileges can be set based on their Profile/Designation.
Back up of the Data can be taken in a single click

How does freight forwarding software work ?

Freight forwarders provide their customers with a range of services including consolidation, documentation, freight payment and customs clearance. The service is offered by freight forwarders who serve as an intermediary between the shipper and the forwarder’s transportation network.

why freight agents use the software ?

Entering data about each shipment
Finding out about rates
Finding out about documentation
Making bookings
Managing quotations

How can the right freight forwarding software help a shipping company grow its business internationally?

The world is calling, but the struggle with complex international exports can be overwhelming. Shipping software allows you to:

Optimize systems: Automate operations, expand productivity, and increase accuracy.

To achieve global ordering: Track inventory in real time; compatibility with global networks; and make decisions based on data.

Enhanced customer service: Respond quickly, provide clear information, and rise above language issues.

Choose the right freight forwarding software to open your company to global growth.

What features should I look for in freight forwarding software?

Choosing the right freight software is like choosing your superhero gear – it empowers you to handle complex logistics and soar to new heights. Here are some basics to ensure your software is a real winner:

Effortless Shipping: Imagine recording, tracking and reporting on shipments with a few clicks. Your software may simplify these processes, freeing you up to focus on bigger things.

Simplified bookkeeping: Creating accurate quotes, invoices, and report cards is unlike paper invoices. Look for software that simplifies paperwork and keeps everything organized.

Strong customer relationships: A robust CRM system in your software allows you to manage customer interactions, send personalized communications, and foster strong relationships – the foundation of any successful business.

Data push decisions: Your software program can be your own record analyzer. Look for features that provide insightful analysis of overall performance, identify trends, and empower your company to make informed choices.

Easy conversation: Does your software play well with others? Integrating accounting, CRM and visit management systems improves information flow and eliminates accounting silos – a huge win for efficiency
By installing those essential components, you equip your logistics with the software muscle needed to overcome any system challenges and achieve breakthrough success

How do I implement freight forwarding software?

A quantity of steps are worried in integrating and employing freight forwarding software program (CargoNet) inside your commercial enterprise, these encompass:

Evaluation and Planning: Assess the existing freight forwarding processes in your organisation and discover regions to be stepped forward. Establish your precise requirements and dreams for imposing CargoNet software program application. Develop a plan of implementation along with timeframes, sources and key individuals.

Customization and Configuration: Collaborate with our implementation group in order to personalize the software program in line with the workflows or processes used by your very own organization. Set up configurations, user privileges, in addition to connections to other systems employed across your business enterprise.

Data Migration: Prepare your present day Freight Forwarding statistics for migration into CargoNet. Make certain that statistics is accurate and sound by way of purging it off old data even as formatting it efficaciously