In an industry where time is money, logistics and freight forwarders are increasingly turning to automation to gain a competitive edge. CargoNet’s intelligent automation platform has delivered real, measurable results for its clients—ranging from operational efficiency and cost savings to enhanced customer satisfaction and data-driven decision-making.
Here’s a breakdown of the key measurable benefits that clients using CargoNet’s automation are experiencing.
Here’s a breakdown of key modules and the measurable benefits they drive:
1. Sales & Business Development Automation
Streamline your sales cycle with intelligent leads management, automated quotations, and digital KYC compliance. Manage agent rates and sales incentives effortlessly, enabling your team to close deals faster and with greater accuracy.
Modules Covered:
- Leads Management, Inquiry & Quotation
- Quote to Agent Rate Management
- KYC & Sales Agreement Management
- Incentive Disbursement
Benefits:
- 30% faster lead-to-quote turnaround
- Improved KYC compliance and client onboarding
- Enhanced sales follow-ups and closure rates
2. Documentation & Compliance
Eliminate paperwork delays and errors with AI-powered document extraction, automated shipment booking, and pre-invoice generation. Ensure full compliance with customs, ISF, VGM, and port EDI requirements through seamless digital workflows.
Modules Covered:
- Job Booking, Document Readiness
- Shipment Docs, Pre-invoice, Job Closing
- AI/OCR-based Doc Extraction
- Auto Share to Stakeholders
Benefits:
- 90% reduction in document errors
- Faster documentation readiness by 40%
- Streamlined compliance for customs, ISF, VGM, and port EDI
3. Customer Service & Engagement
Provide customers 24/7 access to online portals for rate requests, shipment tracking, and e-signature approvals. Automated notifications and feedback tools improve transparency and reduce support calls.
Modules Covered:
- Online Portals, Rate Requests
- eSignature, Feedback, Auto Updates
- Shipment & Payment Progress
Benefits:
- 50% increase in customer satisfaction scores
- Self-service reduces manual support requests
- 24/7 visibility improves retention
4. Mobile Enablement
Equip your drivers, partners, and employees with mobile apps for real-time tracking, GPS-based electronic Proof of Delivery (ePOD), and instant alerts. Enhance field communication with task management and chat features.
Modules Covered:
- Mobile Apps for Tracking, POD, Alerts
- Driver, Partner, and Employee Apps
- Task Management & Chat
Benefits:
- Real-time job execution tracking
- Instant POD collection with GPS ePOD
- Fewer delivery exceptions through proactive alerts
5. Operations & Execution
Optimize multimodal freight handling with custom SOP workflows, work-in-progress monitoring, and automated stuffing/de-stuffing planning. Track shipments seamlessly across air, sea, and land.
Modules Covered:
- SOP Workflow, WIP Monitoring, Multimoda
- Auto Stuffing/De-stuffing
- Air/Sea/Land Tracking
Benefits:
- 25% increase in on-time shipment execution
- Instant POD collection with GPS ePOD
- Fewer delivery exceptions through proactive alerts
6. Air & Sea Freight Modules
Automate air freight quoting, B/L management, ETD/ETA tracking, and barcode generation. For sea freight, manage sailing schedules, pre-alerts, FCL/LCL bookings, and demurrage efficiently.
Modules Covered:
- Air: Quote, B/L, ATD/ETA, e-Docs, Barcode
- Sea: Sailing Schedule, Pre-alerts, FCL/LCL, Demurrage Mgmt
Benefits:
- Enhanced cargo visibility
- Reduced delays via AI-based pre-alerts
- Faster job closure and billing accuracy
7. NVOCC, LCL, Break Bulk & CFS Operations
Gain 360° control over agent and principal operations with integrated booking, tariff management, and slot allocation. Optimize stuffing, yard, and dock activities for improved container utilization.
Modules Covered:
- One-Process Booking, Tariff, Slot Mgmt
- HBL, VGM, DO, Rail/Road POD
- Stuffing & Yard Planning, Dock Mgmt
Benefits:
- 360° control over agent and principal operations
- Faster stuffing/de-stuffing turnaround
- Better yield on container utilization
8. Road Transport & Distribution
Plan trips and loads effectively for FTL and LTL shipments. Automate driver payouts, vendor settlements, and proof of delivery management to ensure smooth distribution.
Modules Covered:
- Trip Planner, Load Planning, FTL/LTL
- Driver Payouts, Vendor Settlement, POD
Benefits:
- Route optimization reduces fuel & turnaround costs
- Consolidated billing for simplified settlements
- Improved on-time delivery rates
9. Warehousing & Inventory
Manage bonded and non-bonded stock with real-time tracking, electronic goods receipt/delivery notes, and compliance with FIFO/LIFO and tax-specific inventory rules. Receive automatic alerts for optimal stock control.
Modules Covered:
- Bonded/Non-Bonded Stock, eGRN/eGDN
- FIFO/LIFO, SEZ, HSN-wise Mgmt
- Auto Inventory Alerts
Benefits:
- Real-time stock accuracy
- Tax-compliant inventory for GST & SEZ zones
- Value-added service costing and visibility
10. Clearance & Customs
Integrate seamlessly with customs EDI systems across multiple countries. Automate manifest filing, clearance billing, and offline payouts to accelerate clearance processes.
Modules Covered:
- EDI Integration (IN, SG, DXB, ZA)
- Agent Manifest Filing
- Clearance Billing & Offline Payouts
Benefits:
- Clearance SLA compliance improved
- 50% faster documentation turnaround for customs
- Multi-country EDI ready
11. Finance & Credit Control
Automate accounts receivable/payable, job-wise billing, and credit management. Gain insights through real-time financial reports, GST reconciliation, and cash flow monitoring to optimize business health.
Modules Covered:
- AR/AP, Job-wise Billing
- DSO, Credit Score, GST Reconciliation
- MIS, P&L, Cash Flow
Benefits:
- DSO reduced by up to 15 days
- DSO, Credit Score, GST Reconciliation
- Real-time financial visibility across shipments
Measurable Outcomes Reported by CargoNet Clients
Metric
Before CargoNet
After CargoNet
Document Error Rate
20–30%
< 5%
Invoice Processing Time
2–3 hours
< 15 minutes
Customer Complaints
High
Reduced by 50%
Days Sales Outstanding
60–90 Days
~45 Days
Shipment Turnaround Time
Manual
20–25% Faster
Ready to Transform Your Freight Operations?
Frequently Asked Questions About CargoNet’s Automation Benefits
Q1: How does CargoNet help logistics companies reduce costs?
By automating repetitive tasks, optimizing routes with AI, minimizing expedited shipments, and streamlining billing and documentation, CargoNet significantly lowers operational expenses.
Q2: What operational efficiency improvements do clients report with CargoNet?
Clients experience 5x faster invoice processing, save 100+ hours per month, and benefit from streamlined workflows and error-free document management.
Q3: How accurate is CargoNet’s automated billing and invoicing?
CargoNet achieves 100% accuracy in invoice allocation, eliminating billing mismatches and reducing manual corrections.
Q4: Can CargoNet provide real-time tracking and shipment visibility?
Yes. CargoNet offers real-time GPS tracking, instant status notifications, and centralized dashboards for complete shipment transparency.
Q5: How does CargoNet support scalability and system integration?
CargoNet integrates seamlessly with ERP, WMS, and TMS platforms and scales easily to accommodate growing freight forwarding operations.
Q6: What impact does CargoNet have on customer satisfaction?
Faster quotes, real-time shipment updates, and automated notifications improve customer trust, reduce support queries, and increase loyalty.
Q7: Does CargoNet support data-driven logistics decisions?
Yes. CargoNet provides AI-powered analytics and detailed reporting to help optimize routes, forecast demand, and improve operational performance.
